Salon Guidelines – Covid-19

Our Commitment:

We will provide you with a safe environment that complies with guidelines issued by Government and our local authority

1 OUR SALON

We have undertaken a thorough review of our salon and the services we offer

We have rearranged our waiting and treatment areas to adhere to social distancing guidelines

All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment

All items of equipment will be cleaned before and after every treatment

One-use disposable items will be used where necessary

Hot drinks will be suspended however bottled water will be available

2 OUR TEAM

We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner

Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety

3 OUR TREATMENTS

Our therapists will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. Therapists will wash their hands before and after every treatment

4 GUEST ARRIVAL & RECEPTION

We will stagger customer arrival times to minimise close contact

We will clean the reception area regularly

Where possible we will escort you straight to the treatment area/room to avoid congestion in waiting areas

Waiting areas will be arranged to adhere to social distancing

We ask that you pay in advance where possible (we will email you 24 hours before hand with a payment link for your treatment) 

5 WE ASK YOU, OUR CUSTOMERS

To arrive at the time of your appointment on your own

To wear a face mask or covering to your appointment

To wash your hands and/or use hand sanitiser provided when entering and leaving the salon

To wait outside the salon if a customer is already at the reception desk

To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating

Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19

We are happy to discuss any of your individual concerns, please feel free to speak with a member of staff

We reserve the right to amend or adjust these guidelines based on government policy and new research to protect the safety of all our staff and clients